The eAZy Solution

The eAZy solution runs over an organisations intranet and implements a single point of access for information allowing users to browse and search for information via a desktop browser.

The eAZy solution allows non-technical personnel to author, review and modify content within the system, while at the same time ensuring that all data produced is stored in a format compliant with government regulations for interoperability.

MAIN FEATURES

  • Delivers consistent company policy to call centre and internal staff
  • Quick, efficient, delivery
  • Interesting and usable
  • Shares knowledge via effective use of hyper-linking to internal & external documents
  • Efficient system search capability
  • Browsing facility by subject
  • Enriches staff knowledge
  • Central information management portal means no data duplication
  • Analysis tools enable frequent questions to be published to the Internet
  • Absolutely no technical skills required
  • Distributed authoring
  • LDAP Integration
  • Extensive management interface
  • Simple authoring / administration interface
  • Review dates ensure that information is kept up-to-date
  • Interoperability - designed to adhere to e-GIF guidelines
  • Extensibility - caters for future needs


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