EAZY Information Management Solutions, content management systems, data management

introduction

eAZy solution

technical details

demonstration

eAZy Information Management . . . from Netescape

In response to the requirement for public service providers across the country to provide a unified approach to service delivery, Netescape have developed an information communication solution that will meet the challenge to provide effective information delivery to the public.

The eAZy solution has been specifically designed to alleviate the demand on both call centre and enquiry office staff by providing ready access to standard corporate information. Additionally, the eAZy solution is able to interface with your web site to publish information directly to the internet.

KEY BENEFITS

Answers the call to action identified within the e-Government Initiative deadlines to streamline the way contact with the public is managed.
Acts as a central document repository for consistent, standardised information available over an intranet.
Publishing option to automatically populate your website with relevant information, based on frequently asked questions.
Minimises the time taken to resolve each enquiry.